Overview
ServiceChannel is a US facilities management software company, founded in 1999 and now a subsidiary of a larger group, that helps multi-site organisations manage repair and maintenance at scale. Its platform covers asset management, preventive maintenance, work orders, service provider sourcing and a contractor marketplace, capital planning, spend analytics, compliance and risk management, with services for programme transformation. ServiceChannel serves retail, restaurants, healthcare, financial services and education and reports around 600 leading customers across 74 countries and 500,000 locations.
Source: craft.co/servicechannel. Last checked 25 October 2026.
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Categories
Features
- Work order management
- Preventive maintenance
- Asset management
- Service provider sourcing
- Capital planning
- Spend analytics
- Compliance and risk management
Best fit for
ServiceChannel suits multi-site brands that outsource maintenance to many contractors and need cost and compliance control.
Frequently asked questions
- What is ServiceChannel?
- ServiceChannel is a US facilities management software company, founded in 1999 and now a subsidiary of a larger group, that helps multi-site organisations manage repair and maintenance at scale. Its platform covers asset management, preventive maintenance, work orders, service provider sourcing and a contractor marketplace, capital planning, spend analytics, compliance and risk management, with services for programme transformation. ServiceChannel serves retail, restaurants, healthcare, financial services and education and reports around 600 leading customers across 74 countries and 500,000 locations.
- Who is ServiceChannel built for?
- ServiceChannel suits multi-site brands that outsource maintenance to many contractors and need cost and compliance control.
- Where is ServiceChannel based?
- ServiceChannel is headquartered in United States and was founded in 1999.
Industries served
UK markets
Security & certifications
Alternatives to ServiceChannel
Other UK vendors in the same category that buyers often compare with ServiceChannel.
Accruent provides lease administration, facilities and maintenance, space and engineering document software for the built environment.
AI Assets builds digital asset registers for property managers and owners.
AppWork is a maintenance management system for work orders, make-readies, inspections and vendors at multifamily communities.
Asseti captures and tracks the built environment to give owners, construction and engineering teams insight into asset performance.